Refund Policy

At Peptide RX Shop LLC, we strive to provide clear and transparent policies regarding our services and products. Please read our Refund Policy carefully to understand the conditions under which refunds may be issued.

1. Initial Consultation Fee

  • Non-Refundable: The initial consultation fee of $99 is non-refundable once the consultation service has been provided, initiated, or scheduled. This fee covers the cost of connecting you with a licensed medical professional for evaluation and does not guarantee a prescription for (GLP-1).

2. GLP-1 Products / Medication

  • General Policy: All Sales Final: Due to the personalized nature of compounded medications and federal regulations governing prescription pharmaceuticals, all sales of (GLP-1) products/medication are generally final once the prescription has been processed and the medication dispensed by the compounding pharmacy.
  • Exception for Prescription Denial: A refund for (GLP-1) products/medication will only be issued if the prescription for the medication is denied by the licensed medical professional during your consultation.
    • If a prescription is denied, and payment for the medication portion has already been processed, Peptide RX Shop LLC will issue a full refund for the product/medication cost. Please note that the initial consultation fee remains non-refundable.
  • No Refunds for Change of Mind or Adverse Reactions: We are unable to offer refunds for (GLP-1) due to a change of mind, discontinuation of treatment, or the occurrence of side effects/adverse reactions. We strongly encourage you to discuss all potential risks and benefits with your prescribing physician before commencing treatment.
  • Damaged or Incorrect Orders: If you receive a damaged product or an incorrect order, please contact us immediately at Peptidesrxshop@gmail.com or 775-900-7764 within [e.g., 48 hours, 3 business days] of receipt. We will work with you and the compounding pharmacy to resolve the issue promptly, which may include replacement of the product at no additional charge.

3. Refund Processing

  • If a refund is approved based on the conditions above, it will be processed to the original method of payment.
  • Please allow [e.g., 5-10 business days] for the refund to appear on your statement, depending on your bank or payment processor.

4. Contact Information

If you have any questions regarding our Refund Policy or need to discuss a specific situation, please contact us:

Peptide RX Shop LLC Email: Peptidesrxshop@gmail.com Phone: 775-900-7764 Address: Reno, NV 89506